At NRT, we take pride in providing courteous, efficient, and quality service to our clients. We are always happy to help you find the answers you need. Around-the-clock software & contracted hardware support.
24 hours a day / 7 days a week / 365 days a year
If you are an existing customer with NRT, you can use our Web-based client portal. After you have submitted a service request, an e-mail is sent to you, documenting the request and confirming that a technician will help you out as soon as possible. You will be notified of any progress changes through e-mail.
Return merchandise authorization
To return defective parts, you can complete and submit the Return Merchandise Authorization form from NRT's website.
Telephone support at 1-877-332-1060
If you prefer to speak to one of our friendly technical support representatives, you can call NRT's customer support centre at our North American 877 number. They are available to answer your questions and resolve any problems you are experiencing.