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The 2008 NRT User Conference held on June 24-26 in Toronto at the Delta Toronto East Hotel, was a great success. The 3-day event included a tour of NRT's manufacturing facility, introduction to new products and hands-on workshops. The purpose is to re-cap the events of the user conference and provide our customers that could not join us, with a look at some of the topics that were covered.
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| The Conference attendees received a tour of NRT's Headquarters and Manufacturing facility located in Toronto, Ontario, Canada. |
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| Those in attendance were shown the latest products that NRT has to offer. |
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Equipment training included:
- QuickJackTM2
- QuickJackTM Employee Float
- QuickJackTM77
- QuickBuffetTM
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 The QuickJackTM2 Cash Handling System is an ideal solution to easily integrate with any host Slot Player and Casino Management System. The newly designed QuickJack 2 features enhanced guest service experience with eye catching illuminated points. With increased capacity and fast processing, your guest will be back on the floor quickly. |
 The QuickJackTM Employee Float System is the ideal solution for slot attendants, food and beverage cashiers, bartenders and retail outlets, and point-of-businesses. It improves operations by streamlining and controlling daily float withdrawals and deposits. |
 The QuickJackTM77 Cash Handling System is designed to easily integrate with any host slot ticket managemnet system. It's the ideal solution for casinos that are looking to enhance and improve customer service on their gaming floor. |
 The QuickBuffetTM is an ideal solution that revolutionizes traditional buffet payment transactions. Using an intuitive touch screen interface, QuickBuffet allows customers to quickly pay for their bills without staff assistance. The QuickBuffet provides your guests the freedom of ordering and paying for meals so they can enjoy more valuable playing time and most improtantly, increases you revenue as a result. |
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The workshop at the conference included:
- CHS
- Remote access & event capturing
- Accounting reconciliation & best practices
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| The Conference attendees & vendors were treated to an exciting baseball game in a luxury suite at the Rogers Centre between the Toronto Blue Jays and the Cincinnati Reds. |
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| Industry expert Bart Lewin was on hand and shared the exciting topic of: "Using kiosks for generating revenue". |
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2008 NRT User Conference Survey Results
We received responses from the majority of those in attendance which relayed some excellent feedback:
- 15% of the respondents indicated that it was their first NRT User Conference
- 100% of the respondents would encourage colleagues to attend future conferences
- 97% of the respondents found the workshops to be beneficial
When asked what specific presentations were most beneficial, the responses were as follows:
- 59 % of the respondents indicated that the product review presentation was most beneficial
- 24 % of the respondents indicated that the CHS presentation was most beneficial
- 11 % of the respondents indicated that new product presentation was most beneficial
- 6 % of the respondents indicated that International presentation was most beneficial
When asked if the conference met with expectations, the respondents indicated the following:
- 65%- Excellent : Left with new ideas that they could implement immediately and with renewed motivation
- 30%- Good : Left with confidence and at least 1 new idea, but expected to gain more information
- 5%- Fair : Enjoyed the conference, but did not learn any useful information to use to improve their job
As a direct result of the feedback that we received from our customers, we are pleased to announce that the 2009 NRT User Conference will be held in Las Vegas, Nevada from June 16 - June 18, 2009. Stay tuned for further details.
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| 2008 NRT Conference Sponsors - Thank you for your support. |
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