Our Philosophy

UNDERSTAND AND SERVE THE CUSTOMER BETTER THAN ANYONE ELSE, DELIVER ON YOUR WORD AND OPERATE WITH INTEGRITY, HONESTY AND PERSEVERANCE.

 

 

Since 1993, NRT has been a pioneer in the gaming industry, leveraging innovative technologies that improve the casino experience. Utilizing NRT’s innovative cash handling system and executing the first automated jackpot payout, our comprehensive ticket redemption solution has changed the casino guest experience, streamlined casino operations and eliminated cage line-ups.

Hear from our customers


Sky High Gaming, Illinois

Joe Ancell

M.S. General Manager

“At approximately 1:01 am on March 3, 2014, We started receiving email notifications from the NRT Back office for our Quickpay unit located at one of our VGT locations. The alerts notified me that the doors were being opened, this was alarming to us as we knew the location was closed for the night. After checking with the NRT Customer Support Center and confirming that the doors were being opened, we immediately called the police. The burglars were caught red handed and arrested on site. The NRT System has given us the peace of mind that our money will be secure, and the ability to know about any suspicious activity after hours.”

Mohegan Sun Casino

Lorraine Nevins

Director of Slot Operations

“The only thing that rivals the efficiency and excellence of the NRT product is the amazing job they did with the installation! Everything was organized, professional, and timely – It couldn’t have gone any smoother than it did. “

Grand Casino Kursaal Bern AG

Gerhard Stiegler

Technical Director

In general we’re still very happy with your products and services, especially with the reliability and stability of the terminals over the years. Before we had a different supplier and product and out from 3 terminals we permanently had one broken down with hardware issues. So for us, we’re still glad that we exchanged them to NRT terminals.

Crown Perth Australia

Ryan Shand

Senior Gaming Systems Analyst

Your QJ2 units are wildly successful here. We process approx. 4000 ticket redemptions per day over 14 QJ2 units.