Responsible Gaming


Our Responsibility

As a worldwide casino payment solution provider, NRT takes responsible gaming initiatives seriously, we also recognize that problem gambling is a societal issue that cannot be ignored or taken slightly.

Responsible gaming is an important part of our Code of Commitment here at NRT, and we are committed to promoting responsible gambling and addressing problem gambling.

The links below will provide useful information on how to make healthy gambling choices and on activities to reduce problem gambling, and on other Gaming Topics with information on responsible gaming programs and policies.

Resources

GAIN (self exclusion) Program

NRT takes responsible gaming initiatives seriously. Our self exclusion program, GAIN is an optional program that enables patron’s self registration to prohibit subsequent credit, debit and cash transactions at any NRT ATM.

We believe that GAIN is a unique and successful responsible gaming program. While casino-run exclusion programs encompass individual gaming properties, GAIN provides a way for gamblers to block their own access to cash across the entire network of NRT casino ATMs and cash access kiosks around the world. Individuals who believe they have a problem and would like to enroll can download a form from NRT’s website and indicate which cards they want restricted. Once entered, the specific card number will be denied at all NRT casino cash access points for period of 12 months. A GAIN withdrawal form is also available for enrolled individuals wanting to withdraw from the GAIN program.

GAIN Application

To use GAIN:

1. Download the form.

Voluntary Card Transaction Exclusion Program Enrollment Form
Voluntary Card Transaction Exclusion Program Withdrawal Form

2. Print out the form and fill out.

3. Mail the completed form or Fax to (416) 646-5242.

U.S. Residents

NRT Technology Corp.
Attn: Pradeepta Chakravarti
744 Pilot Road
Las Vegas, NV 89119, USA

Canadian Residents

NRT Technology Corp.
Attn: Pradeepta Chakravarti
10 Compass Court
Toronto, ON M1S 5R3, Canada

Print out the form and fill out.
Mail the completed form or Fax to (416) 646-5242.

U.S. Residents
NRT Technology Corp.
Attn: Pradeepta Chakravarti
744 Pilot Road
Las Vegas, NV 89119, USA
Canadian Residents
NRT Technology Corp.
Attn: Pradeepta Chakravarti
10 Compass Court
Toronto, ON M1S 5R3, Canada

 

Agreements

We require a standard agreement between you and us prior to activating the GAIN program. Patron enrollment documentation is provided by the casino based on your specific requirements. If you have an existing excluded patron database, NRT can pre-load your information during the conversion phase to maintain the integrity of your promise to your enrolled patrons and regulators.

 

Exercise Responsible Gaming

NRT urges all of our clients to utilize this valuable service, if you have any question and need further information, please visit the links provided under the Resources section or feel free to call our customer service number.