Customer Support
NRT Technology Corp. (NRT) offers around-the-clock support, through either our Web-based client portal, or over the telephone.
At NRT, we take pride in providing courteous, efficient, and quality service to our clients. We are always happy to help you find the answers you need.
Client portal
If you are an existing customer with NRT, you can use our Web-based client portal. After you have submitted a service request, an e-mail is sent to you, documenting the request and confirming that a technician will help you out as soon as possible. You will be notified of any progress changes through e-mail.
Return Merchandise Authorization
To return defective parts, you can complete and submit the Return Merchandise Authorization form from NRT's website.
Call us! Telephone support at 1-877-332-1060
If you prefer to speak to one of our friendly technical support representatives, you can call NRT's customer support centre at our North American 877 number. They are available to answer your questions and resolve any problems you are experiencing.
Open a ticket
Around-the-clock
Software & contracted hardware
- 24 hours a day
- 7 days a week
- Self-service hardware
- Monday through Friday
- From 09:00 to 17:00 EST