Partnership integrates LighthousePE’s industry-redefining decision intelligence with NRT’s Joingo suite to help casinos engage guests with better timing, higher relevance, and measurable revenue lift

LAS VEGAS, NV | February 12, 2026 — NRT Technology Corp. (NRT) today announced a formal strategic partnership with LighthousePE (LHPE), the Contextual AI™ engagement platform built to improve how brands decide when and how to communicate. The partnership expands the capabilities of NRT’s Joingo suite through LighthousePE’s advanced contextual decisioning and personalization engine. It will focus initially on casino resorts, enabling operators to deliver more relevant, timely, and responsible guest engagement across email, mobile, on-property moments, and loyalty journeys.

NRT’s Joingo suite is the leading guest engagement and loyalty communications platform in the casino industry, trusted by top operators to power offers, loyalty messaging, and mobile-first guest experiences at scale. Through this partnership, LighthousePE adds a new intelligence layer above existing CRM, loyalty, and messaging systems, continuously evaluating guest behavior, intent, and real-time context to determine what should happen next, and whether an engagement is warranted at all. The result is fewer wasted touches, stronger guest trust, and higher performance across core KPIs such as visitation frequency, offer redemption, trip value, and lifetime value.

LighthousePE’s platform is built around Contextual AI™, a practical approach to applied intelligence that uses first-party behavior signals, operational context, and location-aware triggers to drive “next best action” decisions. Instead of relying on static segments and campaign schedules, LHPE adapts as guest intent changes, supporting always-on personalization without over-messaging.

What the Partnership Enables for Casino Operators

Through a tight integration with NRT’s Joingo platform, LighthousePE helps casino resorts:

• Improve engagement performance with better judgment: Send fewer messages, but make each one more likely to matter.
• Detect intent earlier: Identify early planning and return-visit signals before they become obvious in traditional reporting.
• Personalize in the moment: Use behavior, timing, and location to shape guest decisions during key windows.
• Reduce loyalty fatigue: Replace repetitive campaign noise with restrained, context-aware communication.
• Drive measurable outcomes: Increase visit frequency, offer conversion, on-property spend, and long-term value through more relevant engagement.

“Joingo has earned the trust of casino operators by consistently delivering the tools they need to run loyalty and guest engagement,” said Larry Pelzer, Vice President, Business Solutions, Marketing Technology at NRT. “By partnering with LighthousePE, we are adding a new level of intelligence to that ecosystem. This is about making every touchpoint more relevant, more responsible, and more effective for our casino clients.”

“This partnership gives our customers a practical path into advanced AI without the typical complexity,” said Michael Dominelli, President of NRT. “LighthousePE brings a breakthrough approach to decisioning and personalization that strengthens Joingo’s value for casinos. Together, we can help operators move faster, communicate smarter, and drive results that show up in revenue and loyalty.”

From LighthousePE’s perspective, the partnership establishes NRT as a strategic channel and implementation partner for casino resorts looking to modernize guest engagement while protecting brand trust and operational integrity.

“Most casinos have plenty of data and plenty of tools,” said Michael “Spike” Stevens, CTO of LighthousePE. “What they are missing is a decision layer that can interpret context and determine the best next step in a way that is both intelligent and restrained. Integrating LighthousePE with the Joingo suite lets operators activate contextual signals quickly, using the systems they already rely on, and translate those signals into experiences that guests actually welcome.”

“Casino loyalty is entering a new era,” said David Anderson, CEO of LighthousePE. “Operators are being asked to do more with less, while guests are increasingly selective about what they pay attention to. LighthousePE and NRT share the same point of view: relevance wins, timing wins, and trust is everything. This partnership brings industry-redefining AI capabilities to the Joingo ecosystem and gives casino resorts a responsible, high-impact way to improve engagement and grow revenue.”

Availability

The LighthousePE and NRT partnership is available immediately, with initial rollouts focused on casino resorts leveraging the Joingo suite. Joint deployments will prioritize rapid integration into existing loyalty and messaging environments, with LighthousePE providing the contextual intelligence layer and NRT supporting implementation within Joingo-led customer ecosystems.

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About NRT and Joingo
Since 1993, NRT Technology has been transforming the gaming industry as the world’s largest payment technology provider for casinos. NRT delivers fast, secure, and intelligent solutions that power operations from the back office to the casino floor. At the center of its marketing and loyalty ecosystem is JOINGO, NRT’s powerful engagement platform that connects mobile apps, kiosks, and campaign management to create seamless, personalized guest experiences. Trusted by hundreds of casinos worldwide, NRT and JOINGO help operators drive performance, strengthen loyalty, and keep guests coming back.

About LighthousePE

The LighthousePE Foundation is the shared pillars that support every LighthousePE product, designed to deliver consistency, intelligence, and trust at scale. LighthousePE applies Contextual AI™ to help brands decide when and how to engage customers across channels using real-time intent, behavior, and situational context. The platform enables smarter personalization, reduced message fatigue, and measurable improvements in conversion, loyalty, and lifetime value.

Media Contacts

LighthousePE
press@lighthousepe.ai

NRT Technology Corp.
mdeluca@nrttech.com