Our leadership team
Founder & CEO
John is the founder and CEO of NRT Technology Corp, which he launched in 1993.
An engineer with more than four decades of experience in the gaming and retail technology industries, he is a visionary leader credited with several inventions that have dramatically changed the technology landscape. His work to create and deploy new products like ticket redemption (TITO) kiosks, jackpot attendant kiosks, and 3-in-1 ATMs have had an incredible impact on the gaming world. Today, his innovations are used by millions of people in countries around the world each month.
John’s work has been recognized by many organizations – he was named the E&Y Entrepreneur of the Year, and he led NRT to be designated as one of “Canada’s 50 Best Managed Companies” for each of the last 11 years. Under John’s leadership, the company’s portfolio has continued to expand, and today NRT provides a wide range of solutions spanning financial services, marketing, big data, marker underwriting, table game intelligence & analytics, compliance, and more.
Michael is President of NRT, and leads the day-to-day worldwide operations of the company. All senior executives report to him.
Over the last two decades, Michael chose to work across nearly every department of the company so that he could become intimately familiar with all the details that make NRT’s solutions so successful. From cleaning and assembling machines on the production floor, to negotiating important partnerships for the company, Michael has dedicated his career to making sure NRT always delivers incredible value to its customers while taking exceptional care of its employees. Prior to being appointed President Michael held the position of Chief Marketing Officer for NRT. A graduate of York University’s Schulich school of business and a former semi-professional athlete and Tae-Kwon-Do black belt, he leads the company with a tireless drive to always be better, more collaborative, and more innovative.
Michael also currently serves as a board member of the American Gaming Association.
Chief Financial Officer
Nick is a seasoned financial leader with more than 25 years of experience working for complex global organizations across industries that include professional asset management, banking, IT services, and automotive manufacturing.
Prior to joining NRT, he was a senior finance executive at the Canada Pension Plan Investment Board, a premiere asset management firm, where he was responsible for analytics and reporting, financial planning, business performance measurement, cost management and benchmarking. Nick also held senior roles at Bank of Montreal, Canada’s oldest federally chartered bank. Prior to that, he worked for Electronic Data Systems (EDS). While at EDS, he managed strategic business case valuations, financial due diligence and the subsequent integrations of several acquisitions, ranging in value from $3 million to $2.5 billion.
Nick received a Specialized Honours BA in Economics from York University and an MBA from the Schulich School of Business at York University. He is also a Chartered Financial Analyst (CFA) and a Chartered Professional Accountant (CPA, CMA).
Chief Marketing Officer
As Chief Marketing Officer, Aron oversees all marketing initiatives, internal and external communication efforts, and corporate brand strategy for the NRT portfolio. He is a technology innovator who was previously the founder and CEO of OfferCraft, an award-winning software company that was acquired by NRT in 2018.
Prior to that, Aron was CEO of MacroView Labs, a mobile software start-up that was acquired in by Bally Technologies (now part of Scientific Games NASDAQ: SGMS), where he served as the Vice President of Mobile & Interactive. Additional past career highlights include working as an SVP at Hill & Knowlton (part of WPP), and as a Director at The Advisory Board Company, a top healthcare consulting firm (now part of UnitedHealth Group). A Princeton-educated thought leader, Aron has been invited to deliver more than 1,000 presentations at conferences on a wide range of business and technology topics. Seven Magazine named him one of the Most Intriguing People in Las Vegas, and the Las Vegas Business Press named him one of the Top 10 Rising Business Leaders in the city.
Diran is Executive Vice President of Sales for NRT, and brings nearly 40 years of experience in the gaming, hospitality and retail industries.
Prior to joining NRT, he served as the EVP of Sales for Sightline Payments, where he dramatically grew the business. Before that, he was the EVP of Sales for Global Cash Access Inc. (NYSE: EVRI). Under his direction, he tripled annual revenues over a decade to $600 million, and increased EBITDA to $100 million. Diran previously was the Vice President of the Chase Banking Alliance for the Travel and Entertainment sector at First Data Corporation. He spent his early career in retail sales, where he specialized in department stores, mass merchants, drug store chains, wholesale clubs and supermarkets.
EVP Corporate Development & General Counsel
Josh is responsible for legal, regulatory compliance and corporate development activities for NRT. Over the past 10 years, Josh has been instrumental in driving NRT’s growth through a series of strategic acquisitions and partnerships, most recently with a string of 6 acquisitions between September 2017 and June 2018. Josh also assumed the role of Interim General Manager for TNS Solutions (2014 to 2016) following NRT’s acquisition of Fiserv, Inc.’s ATM ISO assets. Prior to his work with NRT, Josh practiced corporate/commercial litigation at a boutique firm in Toronto, and later practiced corporate law Bennett Jones LLP.
EVP of Customer Success
Rosa oversees NRT’s Customer Success team. In this role, she is responsible for understanding our customers and making sure that they get outstanding value from their relationship with NRT. Her seasoned team of industry experts work with customers around the world on everything from training, to helping customers improve revenue, to helping them use NRT’s tools to design ground-breaking financial and marketing initiatives. Rosa and her team travel to customer sites around the globe to help each NRT customer to be as successful as possible.
Rosa has played several key leadership roles at NRT since joining the company in 2001. As a Certified Project Leader, she also has an impressive background as a management consultant and in the corporate retail industry.
Art is responsible for growing NRT’s international business. From overseeing NRT’s partnerships with qualified resellers, to meeting with regulatory authorities, to responding to RFPs, to caring for existing customers, Art and his team manage the company’s work around the globe. He has extensive international business experience, especially within the Asia-Pacific region. He is also a frequent guest speaker at gaming and financial technology conferences.
Before joining NRT in 2005, Art was VP of Business Development at NamSys Inc., a company focused on cash vault management solutions for large financial institutions. Prior to that, Art spent 19 years at the Bank of Montreal, where he held several senior management positions and oversaw massive projects involving the installation of thousands of ATM terminals across Canada.
SVP Systems and Development
Since joining NRT in 2017, Joe has been responsible for all software development, payment systems and project management functions. His diverse and impressive engineering group is responsible for building and evolving all of NRT’s hardware and software.
Joe has nearly 40 years of experience in the POS, banking and payment industries. Previously, he served as President of TDG Inc, a software development company for the payments terminal industry, specializing in cryptology, chip cards, near field communication, PCI and EMV. In that role, Joe managed a team of software developers, project managers and quality assurance analysts. TDG provided services to companies such as First Data, TD Bank, BMO and Moneris, Safeway, A&P, McDonald’s, HBC and Ikea.
Prior to that, Joe was Senior Architect for the Bank of Montreal, where he worked on strategic initiatives and performed technical due diligence for various mergers and acquisitions.
VP, Innovation Group
Nasr runs the cross-functional NRT team responsible for product management, pricing, market intelligence and innovation.
He brings a broad range of casino innovation experience to the company. Previously, at game developer AGS (NYSE: AGS), Nasr led the team that was responsible for table products, including the award-winning Stax Progressive System and the Dex S Shuffler. From naming new games, to holding patents, to advising on product road maps, Nasr managed products from conception through launch. Before that, he ran payment product implementations at Everi, (NYSE: EVRI) and was part of the relationship management team at the company. He worked across multiple jurisdictions during his career, and has visited hundreds of casinos around the world. Nasr’s natural inventiveness, deep understanding of casino operations, and his academic work – he studied finance and information systems at James Madison University – make him an ideal leader for NRT’s Innovation group.
SVP, Services & Operations
Since joining NRT in 1998, Gary has been responsible for all management issues related to operations, including service, manufacturing and warehouse logistics.
His primary duties center on design, testing and quality assurance measurement for all NRT products. Gary also manages relationships with NRT’s hardware support vendors and specialists. Prior to joining NRT, Gary was at MAI for 25 years, where he held various management positions, including Director of Sales, Director of Service and Director of Operations.